Notes & Screens

Sales & General

QA - Quality Assurance

WATSON NOTES

-----250 dlls --- maneuver area for QA----

--AVIS is self insured--

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-----MOP Methods of payment----

Avis Card AV

American Express CA

Carte Blanche CB

Diners Club CD

Japan Credit Bureau CJ

Mastercard - Eurocard CM

GE Capital CN

PHH Peterson - Howell - Heather CP

Discover - China union CS

AT&T Capital Canada CT

Visa Barclay CX

Sears Card SR

Air Plus TP

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-----OPTIONAL COVERAGES & INSURANCES ----

Additional liability insurance,*AVIS only* ALI

danio a terceros limite a

2 millones, NO danios al auto.

Suplemental Liab insura - *BUDGET only* SLI

danios a terceros hasta 1 melon.

loss dmg waiver, Accident, glass, stolen, LWD

vandalism, theft. available in payments

on locations domestic and abroad.

extra financial protection, from damage

to the car, not actually insurance and

subject to investigation.

Theft prot - only outisde the US TP

full amount and extras

Emergency sickness plan up to 10k ESP

Medical treat, hospital, ambulance,

physician *comes in bundle with

PAE many conditions not apply

Only for non US residents or non

USpassport holders.

Personal accident insurance 250 pay, PAI

2,500 medical, 250 ambulance.

125k pay for passengers.

----not for vans----

Personal effects for $600 a person, PEP

$1800 for all passengers combined.

3 persons minimum to claim fully

Personal accident n effects renter PAE

is all day, renters only while in the car.

250 pay, 2,500 medical, 250 ambulance.

125k pay for passengers

$600 a person, $1800 for all

passengers combined. 3 persons

-basically clothes-

Partial damage waiver - PWD

up to 3k only in certain locations

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--------------------DISCOUNTS---------------------

AWD - AVIS world wide discount AWD

BCD - Budget customer discount BCD

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----------------Counter Products-------------

loss damage waiver LDW

extended roadside assist RSN

personal accident & effects PAE

collision damage waiver CDW

prepaid gas option PGO

emergency sickness plan ESP

supplemental liability ins SLI

personal accident ins PAI

glass damage waiver GDW

additional liability inS ALI

personal effects protection PEP

partial damage waiver PDW

additional driver ADR

emergency roadside service ERS

underage fee UAF

child booster seat CBS

child safety seat CSS

child infant seat CIS

extended roadside assist RSN

global positioning system GPS

satellite radio XMR

ROV NextGen (Rover) —A location agent using a scanner ROVER

checked in Car.

Remote—Customer Service or Security checked the car in. REMOTE

ARC—Security Team ARC

GUI—Counter/Location Team GUI

Delayed—Counter noted check in was delayed. DELAYED

GTX—Gate Exit / ENTRY ELECTRONIC

AND AUTOMATIC GTX

TCU Devic in - auto chip for fuel and check in/out TCU Devic In

Arc remote - REMOVE fuel charges ARC

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-----------------------EXTRAS---------------------

A CONTRACT IS CONSIDERED OPEN 48 HOURS CASE

AFTER THE CAR RETURNED

NO CHIME CREDIT CARDS CREDIT

9.99 PER GALON PENALIZATION PRICE - GAS

THE TIME FOR THE HOLD REFUND DEPENDS ON THE HOLD

BANKS TERMS AND CONDITIONS,

CAN BE UP TO 2 WEEKS. AND ITS

NOT A REFUND HOLD

$$450 DLLS SMOKING SMELL FEE - FEE

ANIMALS ON THE VEHICHLE PETS

ONLY SERVICE DOGS AND ANIMALS

1 HOUR RATE XXX - AFTER 1 HOUR LATE

IS 24 CHARGE (USUALLY).

Method of Payment MOP

Telesales = small business discounts TELESALES